Shipping Policy

Thank you for shopping with Play Grow Belong! Below you’ll find all the details about how and when your order will be shipped.

Order Processing Time
We process orders within 1–3 business days (Monday to Friday, excluding public holidays). Once your order is shipped, you will receive a confirmation email with tracking information, if available.

Shipping Within Poland and the EU
We ship all physical products from Kraków, Poland.

Estimated delivery times:

Poland: 2–4 business days
EU countries: 3–7 business days

We use trusted carriers such as Poczta Polska or InPost, depending on the destination and selected shipping method.

Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.

Digital Products
Digital products (like PDF books and audiobooks) are delivered instantly via download link after payment. You will receive an email with access details shortly after completing your purchase.

International Shipping Outside the EU
We do ship internationally. Delivery times and customs processing may vary depending on your country.

Please note:

Customs duties or taxes may apply at delivery
These charges are not included in the purchase price or shipping cost
Any customs fees are the responsibility of the customer

Delays and Issues
While we do our best to ensure timely delivery, we are not responsible for delays caused by postal services, customs processing, or incorrect address information provided by the customer.

Need Help?
If you have any questions about your order or delivery status, please contact us at [your email]. We’re here to help and will get back to you as soon as possible.