Refund Policy

Thank you for shopping with Play Grow Belong! We hope you love Jakob’s Soccer Adventures. If something isn’t right, here’s what you need to know:

Physical Book (Print Edition)
If you’re not satisfied with your purchase, you have the right to return it within 14 days of delivery — no questions asked. To be eligible for a refund:

• The book must be unused and in its original condition

• You must email us within 14 days of receiving your order at: [your email]

• Return shipping costs are the responsibility of the customer

• Once we receive and inspect the return, we will issue a full refund (including the standard shipping cost)

Digital Products (PDF Audiobook or eBook)
Due to the nature of digital content, all sales are final once the download has begun. By purchasing a digital item, you agree to waive your 14-day withdrawal right under EU consumer law.

If you experience technical issues with your file, please contact us at [your email], and we’ll do our best to help.